Effective Date: 01/07/2023
Introduction: At DotPharm, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website, www.dotpharm.co.za. By using our services, you consent to the practices described in this policy.
- Information Collection: We may collect personal information from you when you create an account, place an order, or interact with our website. The information collected may include your name, email address, contact number, shipping address, and payment details. We only collect personal information that is necessary for the purposes of providing our services and fulfilling your orders.
- Use of Personal Information: We use the personal information you provide to process your orders, deliver products, and communicate with you regarding your purchases. We may also use this information to improve our website, personalize your experience, and send you promotional offers or updates with your consent. We will not use your personal information for any purposes unrelated to our services unless required or permitted by law.
- Information Sharing: We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering products. These service providers are contractually bound to maintain the confidentiality and security of your personal information.
- Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration. We use secure sockets layer (SSL) encryption technology to encrypt sensitive data during transmission. However, please note that no data transmission over the internet can be guaranteed as completely secure. We cannot warrant the absolute security of your information.
- Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and gather information about user behavior. You can control the use of cookies through your browser settings. However, disabling cookies may limit certain features and functionality of our website.
- Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
- Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete that information.
- Changes to the Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will indicate the effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Information: If you have any questions, concerns, or requests regarding our privacy practices or the handling of your personal information, please contact us at:
Email: info@dotpharm.co.za
Phone: 0114650354
Address: Shop NGL 16 and 17, 11 Ruby Cl, Fourways, Sandton, 2068